Privacy Policy for SonderInvestments Ltd

Last Updated: 5th January 2024

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Welcome to SonderInvestments Ltd. Your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how it is used, and your choices regarding your information. By using our website [www.thesonderway.com], you agree to the terms of this policy.

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Information We Collect

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Personal Information

When you use our website, SonderInvestments Ltd at www.thesonderway.com, we may collect personal information, including but not limited to:

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• Name

• Contact information (email address, phone number)

• Billing and shipping addresses

• Payment information

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Non-personal Information

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We may also collect non-personal information, such as:

• Browser type

• IP address

• Demographic information

 

Wix.com Platforms

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Our company, SonderInvestments Ltd, is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by SonderInvestments Ltd at www.thesonderway.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How We Use Your Information

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We, at SonderInvestments Ltd, use the collected information for various purposes, including:

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• Processing and fulfilling orders

• Improving our products and services

• Sending promotional communications (with your explicit consent)

• Analyzing website usage and performance

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Information Sharing

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We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

Contacting Customers or Account Holders

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We may contact you to notify you regarding your account, troubleshoot problems, resolve disputes, collect fees or monies owed, poll your opinions through surveys or questionnaires, send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Withdrawal of Consent

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If you don’t want us to process your data anymore, please contact us at support@thesonderway.com 

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Changes to This Privacy Policy

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We, at SonderInvestments Ltd, reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Why We Collect Data

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We collect data at SonderInvestments Ltd to enhance your experience, improve our products and services, and provide personalized offerings. This information also helps us understand your preferences and tailor our communications to better suit your needs.

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Types of Information Collected

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We, at SonderInvestments Ltd, receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.